Top Up Your Prepaid Account

Top Up Your Prepaid Account

Updated 01/26/24: Heron Bay kiosk-CARD ONLY
Updated 11/1/22: New kiosk locations

How can I top up my prepaid account?

Our top up feature on

So convenient! Top up any prepaid account, no password needed. You can even add a greeting for the recipient!
Enter your name, the number you want to top up, a greeting (if you like), your email address (for your receipt) and your card information.     
Click here to top up now.

Top up from your prepaid mobile phone

Dial #8255 and choose option 2
Enter your card details and choose an amount

Payment/top up kiosks

Top up your account at one of our locations:
30 Victoria St.. Hamilton-One main office 
Church St. Retail store, Washington Mall
Heron Bay Plaza, Southampton-CARD ONLY
The Money Shop, Water St., St. George's-CARD ONLY
Pizza House, Shelley Bay Plaza, Hamilton Parish-CARD ONLY
Clocktower Mall, Dockyard, Sandy's Parish-CARD ONLY

Have either your account number or the mobile number handy. 
Please note: Kiosks don't accept $100 bills and can't provide change.  

Automatic phone payment/top up system

Call 700-7000 and follow the prompts to make a payment/top up for your mobile account.
Please note: Your account must be active to use this feature.

 If your prepaid number is not active, call 700-7000 and follow the prompts to speak with a friendly One representative to top up your account and restore your service.     

How often do I need to top up?

To keep your account active and avoid the risk of losing your phone number, top up within 90 days of your last top up.