Updated 01/26/24: Heron Bay kiosk-CARD ONLY
Updated 11/1/22: New kiosk locations
How can I top up my prepaid account?
So convenient! Top up any prepaid account, no password needed. You can even add a greeting for the recipient!
Enter your name, the number you want to top up, a greeting (if you like), your email address (for your receipt) and your card information.
to top up now.
Top up from your prepaid mobile phone
Dial #8255 and choose option 2
Enter your card details and choose an amount
Payment/top up kiosks
Top up your account at one of our locations:
30 Victoria St.. Hamilton-One main office
Church St. Retail store, Washington Mall
Heron Bay Plaza, Southampton-CARD ONLY
The Money Shop, Water St., St. George's-CARD ONLY
Pizza House, Shelley Bay Plaza, Hamilton Parish-CARD ONLY
Clocktower Mall, Dockyard, Sandy's Parish-CARD ONLY
Have either your account number or the mobile number handy.
Please note: Kiosks don't accept $100 bills and can't provide change.
Automatic phone payment/top up system
Call 700-7000 and follow the prompts to make a payment/top up for your mobile account.
Please note: Your account must be active to use this feature.
If your prepaid number is not active, call 700-7000 and follow the prompts to speak with a friendly One representative to top up your account and restore your service.
How often do I need to top up?
To keep your account active and avoid the risk of losing your phone number, top up within 90 days of your last top up.